Freshora Hearth & Home

Helpful notes

Frequently asked questions

What areas do you serve?

We serve selected neighborhoods in the greater San Francisco area. Contact us with your address so we can confirm availability.

How should I prepare for a visit?

Please secure valuables, clear fragile items from surfaces, and provide access instructions. Light decluttering helps the team spend more time cleaning.

Do I need to provide products?

No. We bring standard supplies. Tell us in advance about material sensitivities or preferred products so we can discuss suitable options.

Can I request recurring cleaning?

Yes. Weekly, biweekly, and monthly rhythms are available where scheduling permits.

How are prices determined?

Catalog prices are planning estimates based on service scope and duration. We confirm the final scope after learning about your space.

Do you clean offices?

We offer small-office and creative-studio care for compact professional spaces.

Can pets remain at home?

Pets may remain if they are comfortable with visitors. Please tell us about them and secure animals that may be anxious or protective.

How do I change or cancel a visit?

Contact us as early as possible by phone or email. We will explain available rescheduling options and any applicable policy.

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